In the modern business environment – characterized by a high level of complexity and a demand for efficiency – many businesses recognize the importance of effective systems for elevating the business and addressing business needs. This accounts for the increasing demand for business analysts who are able to analyze critical problems and challenges within organizations and develop efficient, technology-driven solutions and systems to address them. This National Certificate will take you through the business analysis process – from A to Z – empowering you so that you are able to develop innovative solutions that will give your business a competitive advantage.