Starts: 03 August 2020
Registration Closes: 31 July 2020

10 weeks

ZAR 13 500

In the 21st Century, the human component is what will define companies that thrive and innovate, and provide the competitive edge. This people management course is for leaders and managers who don’t want to take on HR roles; but do want to know how to attract, nurture, manage and retain top talent. Learn about best practices and new ways of recognising and valuing people at work, along with practical ways for positively influencing human behaviour.

Tailored to cultural diversity and legislation unique to South Africa, this course will also teach you how to manage organisational change.  Because of this, you will learn how to develop key talent in alignment with 21st Century business needs.

Learn from leading industry experts and meet your lecturer

Chelsey PienaarDirector, Valora and Red & Yellow Knowledge Partner. Owner of a BBusSc. and MBusSc. in Organisational Psychology.
Chelsey has designed, convened and lectured various university courses in people management. She continues to practice her skills as a change management consultant to companies, spanning industry-sectors from education to retail.


The reality is that AI and robots will replace many of the jobs we know today. The likes of NASA and Google are already ahead of the game in their early recognition of the importance of ‘soft’ skills. Our courses and programmes are designed to prepare humans for this unknown world, by combining topic-specific knowledge and know-how, as well as a selection of the 10 uniquely human skills we’ve identified that will set us apart from ‘robots’:

Creative thinking, leadership, empathy, conflict resolution, critical thinking, adaptability, social intelligence, persuasion, negotiation, mindfulness

This course includes:

This course is perfect for:

For anyone needing to lead teams, manage people and drive performance.

  • Organisations who understand that people’s expectations of how they work, and who they work for are very different now; requiring new approaches and thinking.
  • Individuals who want to manage and lead their teams more effectively and productively
  • Small businesses too small for a dedicated ‘people person’, but still have to manage ‘people needs’
  • Entrepreneurs who want the skills to create incredible cultures and attract the very best talent


This course consists of 8 comprehensive modules covering all the critical theory, together with assignments that not only ensure you embed the knowledge, but can also learn how to apply and implement in real life.

  • Module 1: Managing people in the era of Innovation
  • Module 2: People, organisations and behaviour
  • Module 3: Strategic HR for the Agile Organisation
  • Module 4: Talent attraction and selection
  • Module 5: Job design for a learning organisation
  • Module 6 The employee value proposition
  • Module 7: Performance, development and succession
  • Module 8: Employee wellbeing


This 10-week course teaches you to:

  • Understand how to balance the complexities of individual quirks, cultural diversity and organisational behaviours to create a culture that works for all stakeholder needs
  • Design career paths, processes and workflows that support a learning - rather than a ‘stagnant’ - organisation
  • Be aware of the labour laws that govern South African companies, and the resulting implications for employers
  • Be cognisant of the entire ‘people’ journey. Not only how to attract, evaluate and select top talent … but also to create a culture that enables and supports retention and engagement
  • Respect the importance of ‘soft’ skills, not only ‘hard’; and equip you with the ability to identify, recognise and develop these essential human characteristics
  • Truly value the critical role that internal teams’ play in bringing the brand to life and creating consistent, credible differentiation
  • Lead and manage teams to ensure not only alignment with, and delivery on, brand promise - but also genuine advocacy from the people that make it happen. Changing the adage, “happy staff (= people with a vested interested in improvements, innovation and success) - happy customers
  • Learn essential human skills that are going to become increasingly-important career differentiators in the AI-led 21st Century


To qualify you need to meet the following requirements:

The right attitude, a keen desire to succeed, and great communication skills (literacy, numeracy, comprehension).
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